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Returns Policy

You may return any item for a full refund if you let us know within 14 days of receiving your order. You must then return the item to the address below within 14 days of telling us you want to return the item. We will then refund your order upon receipt of the returned item.

If you wish to return an item the address is:

FAO Returns
Lattice Training,
Unit 11 Clarencefield Industrial Estate,
Eastside Rd,
Chesterfield
S41 9AT

If you discover a fault with an item you can return it up to 6 months after purchase. If you wish to return a faulty item more than 6 months after the purchase date you must provide proof that the item was faulty when pruchased.