Whether it’s on our social media platforms, via email or on our website, we encourage and invite all friendly discussion about climbing and training for climbing.
Our team of staff, coaches, athletes, and ambassadors are all expected to follow a few rules, and we expect the same from everyone else in our community.
Our Community Goals
At Lattice, our goals is to develop and grow our understanding of effective training for climbing, a sport that is still very much in its infancy. We hope to educate and share psych about our amazing sport! Ultimately enabling everyone to excel in climbing and enjoy the sport throughout all of life’s stages.
We are proud to lead the industry, and also happy to admit that we might get things wrong from time-to-time—we’re all up for learning from our mistakes and growing together.
1. Be kind and mindful when engaging with others
Talking via a keyboard can make things tricky — sometimes the things we say aren’t received in the way we intended, even if well intentioned.
Do your best to speak to others as you would in-person, and ultimately treat everyone with kindness.
2. Challenge each others’ ideas, but never insult the individual
The most useful debates focus on the idea instead of the person communicating the idea. Avoid making things personal, and remember that opinion is important. So many areas of climbing are subjective and individual!
TLDR; Aim to debate using tactics from the top end of the pyramid.
- Graham’s Hierarchy of Disagreement
3. Contribute in a useful and positive way, not negatively
Constructive debate can create a safe place for people to respectfully express their opinions and learn through the process. It is an amazing thing when it works!
So keep comments well-intentioned and act in good faith. If your comment only serves to create dissent or inhibit a conversation, keep it to yourself.
Safety and Respect
- Harassment and Bullying
At Lattice Training, we are committed to fostering a safe, respectful, and inclusive environment where every individual is treated with dignity. We maintain a zero-tolerance stance on harassment, sexual harassment, and bullying, ensuring that such behaviour is never encouraged, accepted or overlooked.
We want to ensure that anyone can share their voice without the fear of being degraded or bullied. We do not allow intimidating, hostile, degrading, humiliating or offensive statements or behaviour. This includes responding to such acts with retaliatory harassment.
- Scope
Any individuals interacting with Lattice Training through our social media channels, online platforms or other methods of communication should ensure they adhere to our community guidelines. This is not limited to in-person interactions and extends to:
- Inappropriate comments, messages, or images shared via social media, emails, or other digital platforms.
- Unsolicited contact, stalking, or harassment of our team members or community via our social media accounts or other digital platforms.
- Any conduct that undermines the dignity or comfort of those engaging with Lattice Training, whether they are employees or members of the public.
Any inappropriate or harassing behaviour will be addressed seriously, and individuals may be banned, blocked, refused services, referred to law enforcement, and/or subject to legal action as necessary.
- Detection and Reporting
We aim to remove content or block/limit accounts that violate our community guidelines as soon as possible.
Although we work hard to detect and take action to ensure our guidelines are upheld, if you notice any instance of our guidelines not being followed please report this directly to a member of our team. This can be done by emailing [email protected].
