For services that require a booking we operate the following cancellation policy.
At our discretion we may offer a full refund regardless of notice.
Cancellation policies at Partner Walls may vary.
Our premium plan subscriptions are subject to the following terms and conditions.
1. Minimum 6 month subscription term: Your subscription is for an initial minimum term of 6 months – if you wish to cancel your subscription prior to the expiry of 6 months you are still required to pay any balance outstanding for the remainder of the 6 month term plus your deposit if you do not give us at least 6 weeks’ notice of cancellation (see further below).
2. Post 6 month subscription terms: Following the expiry of 6 months, your subscription will continue on a 3 month rolling basis to match the length of each training plan prepared by your coach. As soon as you complete and submit the next stage training response form you must continue subscription payments for a minimum of 3 further months.