Privacy Policy

Valid to 18th March 2021.

Your privacy is very important to us. Please read below to see how Lattice Training handles information. Before you get to the details, here are a few of our fundamental privacy principles:

  • Your privacy is critically important to us and we handle your information accordingly.
  • We don’t share your personal information with anyone without your consent except to comply with the law, develop our products and services, or protect our rights.
  • We aggregate and de-identify information about our clients to use for business purposes.

Lattice Training respects your privacy and shares your concern about the security of data you may submit to Lattice Training (collectively, the “Services”). Our privacy policy (the “Privacy Policy”) explains the information we collect, how we use and protect it, and how to access and update your information.

Questions or comments about this Privacy Policy may be submitted by mail to the Data Controller at the address below or via email to [email protected]

Lattice Training Ltd.

25 Birch Farm Avenue


S8 8GH

Your Rights

Lattice Training is based in the UK and as such you have many rights under the General Data Protection Regulation (“GDPR”). Details of the GDPR can be found on the Information Commisioner’s Office website

Under the GDPR you have the right to lodge a complaint with the ICO if you feel Lattice Training is in breach of the GDPR.

The remainder of the Privacy Policy details how Lattice Training complies with the GDPR.

Information Lattice Training Collects

If you choose to use the Services of Lattice Training then Lattice Training collects information about you, including personally identifiable information such as your name and email address.

Depending on the nature of the Services, we may also collect other information necessary to provide these Services to you. For example, if you choose to start a training plan with us we will collect information necessary for the construction of the training plan such as your available training facilities and planned holidays.

How Information is Collected and Stored

Lattice Training collects information you provide to us. Typically, we will collect this information via a web application and store it in a secure cloud environment.

Analytics Services

Lattice Training uses third party analytics providers to understand how the Services are used and to help us improve the Services.

Children’s Personal Information

When we process children’s personal information, where required we will do so with their consent or, where required, the consent of a parent / guardian. We will always have in place appropriate safeguards to ensure that children’s personal information is handled with due care.

How Lattice Training Uses Information

Lattice Training primarily uses the information we collect to administer and operate the Services. We also use your information to analyze, develop and improve the Services. We may also use your information to market the services, provide support related to the Services, and communicate with you.

We will not share your publicly identifiable information with third parties except with your express permission.

How Information is Shared

Aggregated and De-Identified Information

Lattice Training may modify, de-identify and aggregate the information, data, text, software, sound, photographs, graphics, video, messages, tags, or other materials you make available in connection with the Services (“Content”), in ways that do not personally identify you or contain personally identifiable information. Lattice Training may use, sell, license, and share this information with third parties for research, business or other purposes. If you make information or content publicly available on the Services, such information, even when aggregated, is capable of being publicly viewed and possibly associated with you.

With Consent

We may share your information if (i) you direct us to do so or (ii) you otherwise consent to such sharing.

Legal Requirements

We may share your information with third parties, including law enforcement, public or governmental agencies, or private litigants, within or outside your country of residence, if we determine that disclosure is reasonably necessary to comply with the law, including to respond to court orders, warrants, subpoenas, or other legal or regulatory process.

How We Protect Information

We take several measures to safeguard the collection, transmission and storage of the data we collect. These steps depend on the sensitivity of the data that we collect, process, and store. Although we strive to employ reasonable protections for your information that are appropriate to its sensitivity, we do not guarantee or warrant the security of the information you share with us and we are not responsible for the theft, destruction, loss or inadvertent disclosure of your information or content. No system is 100% secure.

Updating Account Information

If you believe the data we hold on you is incorrect, you may correct, amend or delete submitted account information that is inaccurate at any time by contacting us at [email protected]

Deleting Information

You may request deletion of your personally identifiable information by contacting the Data Controller at [email protected]

Privacy Policy Information

If Lattice Training makes changes to this Privacy Policy, the updated Privacy Policy will be posted on the Services in a timely manner. Lattice Training reserves the right to modify this Privacy Policy at any time. If you object to any of the changes to Privacy Policy, you may cease using the Services and request deletion of your data. Using the Services after a notice of changes has been communicated to you or published on the Services shall constitute your agreement to the changes.


While Lattice Training continues to work hard to protect your personal information, no data transmission over the Internet can be guaranteed to be absolutely secure, and Lattice Training cannot ensure or warrant the security of any information you transmit to Lattice Training. Transmitting personal information is done at your own risk.

Retention of Information

We retain information as long as it is necessary and relevant for our operations. Information about you that is no longer necessary and relevant for our operations will be de-identified and/or disposed of securely.